Once you place an order with Annie's Dollhouse and your payment has cleared, we will send your order off to our production team to create the doll you ordered. The dolls do not sit on shelves, they are made to order in a highly meticulous process that takes some time. That process usually takes between 10-14 days.
Once completed we will send you high quality factory photos of the finished product. Once you inspect and approve the product, we will make arrangements for shipping. Our usual carriers are either Fedex or UPS.
Finally, we will email you a Fedex/UPS tracking number and your delivery should arrive in about 7-10 days. You can always email us at anytime during the process and we will provide you an update usually within 24 hours. Please contact if you have any questions.